Shipping policy
We pop parcels in the post every weekday (except Public Holidays) and send via Australia Post. Delivery times vary depending on your location.
Australia: $10 flat rate - free on orders over $150.
New Zealand: $15 flat rate - free on orders over $200.
International: $30 flat rate - free on orders over $300.
Mutual Muse uses Australia Post for International deliveries. Please be aware that international shipments may encounter customs delays, which can affect delivery times. These delays are beyond our control. International orders might also incur additional duties, taxes, and fees specific to your country, which are the customer's responsibility to understand and pay.
Shipping costs is a flat rate of $30, with delivery typically taking between 10 to 27 business days from dispatch, depending on the destination.
We declare all items on customs forms as “used / secondhand” and indicate the purchase value excluding shipping costs. We are unable to modify customs declarations or mark items as “gifts.”